Terms & Conditions

Bookings

– Consultation appointments are compulsory in advance for all new anti-wrinkle clients.

– Your treatment can be booked at this Consultation appointment OR if you have had Botox before at Cardiff Aesthetics by Kirsty Winn, you may book your treatment before the consultation leaving 48 hours minimum between appointments to allow time for pharmacy to dispense the toxin.

– Clients returning to Cardiff Aesthetics by Kirsty Winn do not need to attend a new consultation unless your medical history has changed.

-If a returning client has new beauty goals or expectations a free consultation is advised to ensure an individual treatment plan can be discussed and formulated.

– Cardiff Aesthetics by Kirsty Winn will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, Cardiff Aesthetics by Kirsty Winn will inform you as to the reasons why. Any deposit paid will be non-refunded but the remaining treatment balance will not be charged. To avoid this it is recommended you attend a consultation appointment prior to booking treatments (compulsory for Anti-wrinkle). 

-Cardiff Aesthetics by Kirsty Winn reserve the right to refuse treatment if the client is deemed unsuitable for the treatment at any stage.

– It is the client’s responsibility to ensure that he or she provides Cardiff Aesthetics by Kirsty Winn with all relevant medical details prior to each treatment. Cardiff Aesthetics by Kirsty Winn will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.

– The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Cardiff Aesthetics by Kirsty Winn regarding the care of a treated area.

– Any discount codes used are only valid with signed photo consent. If consent is not signed at the appointment the full price will be charged of the treated area(s).

-The remaining balance of Fat Dissolving Treatments requiring more than one appointment (3 Course Treatments) to be paid in full at the first appointment. Payment can not be spread across the appointments.


Reschedule/Cancellation Policy

– If you cancel within 48 hours of appointment, your deposit will NOT be refunded.

– You will not be able to reschedule your appointment within 24 hours of appointment.

– If you fail to attend your appointment (No Show) your deposit will not be refunded and the full treatment price will be charged.

– If you are more than 10 minutes late that will count as a “No Show”. And your deposit will not be refunded and the full treatment price will be charged.